Registration, Training, & Questions
The Provider Web Portal is a free, real-time, on-line tool, which offers many features designed to reduce costs, reduce time spent on the phone, and decrease the turn-around time of authorizations and claims.
If you need assistance with registering, unlocking your account, or resetting your password, please click below to chat with a Portal Services Representative
*** ATTENTION Geisinger and West Virginia Providers ***
The Dental Hub combines the features you’re used to with powerful new enhancements and functionality to provide the best experience for you and your practice.
Geisinger providers can register today!
Providers in West Virginia can register on 1/1/2024!
Here is some information to help you with the process:
Please feel free to use this feature for assistance with the following:
Chat is available Monday thru Friday from 8:00 am - 4:30 pm, CST.
For all other inquiries, please call us at 855-434-9239.
We listened to what you had to say about our portal and made the improvements! Our goal is to make the portal as efficient and effective as possible to optimize your time. Here are just a few of the new features added to make life in your office a little easier.
Welcome to the new Credentialing Service from SKYGEN USA. Now dentists can enter their credentialing information into a database one time where it can then be accessed on-demand by any insurance plan or network. The SKYGEN USA Credentialing Service replaces the time-consuming, labor-intensive process of filling out a paper application for each and every network the provider wishes to join. Usage is free!
Click below to register:
Maryland Healthy Smiles Dental Providers click here for credentialing information.
Aetna KS - HCPCS Changes - Annual 2023 (NEW! Uploaded 3/19)
CareSource GA - Medicaid Dental Authorization Request - Process Update (Uploaded 1/5)
CareSource GA - Medicaid Dental Claim - Authorization Mismatch Denials (Uploaded 1/5)
CareSource GA - 2024 CareSource Covered Benefits Compendium (Uploaded 12/7)
CareSource GA - Updated Dental Provider Resources, Network Notification (Uploaded 12/1)
CareSource GA - Post-Treatment (Retrospective Review) Process Clarification, Network Notification (Uploaded 12/1)
CareSource GA - Dental QRG (Uploaded 12/1)
MHSDP Providers - MHSDP Provider Manual V15.1 (NEW! Uploaded 2/29)
MHSDP Providers - Oral Evaluation Limitation Updates (NEW! Uploaded 2/8)
MHSDP Providers - New Requirement - Pre Auth Required for Endo Codes (Uploaded 12/5)